Customer Support Forums

The support team offer help on the RuneScape forums around the clock. To see what solutions have helped other players in similar situations to yourself, or to ask us a question if you have forum posting privilages, then simply click on one of the links below.

Billing Support Forums	Account Help Forums	Tech Support Forums
Billing FAQ Credit Card Information & help PayByCash Information & help PayByText/SMS/Cell Info & help	Account Security Password Resets Display Name Changes Offences and Rules Questions	Frames per second (FPS) I'm stuck at 50% loading The Game Runs Slowly The Game Won't Load

Support Centre

Account Help Account Creation • Account Recovery • Account Security • Account Profile and Settings • Offences and Rules • Chat Features Technical Help Disconnections • White/Black screens • Mouse issues • Java • Website • Sound • Logging in • Updates • Connection Billing Help Membership Benefits • Help with all payment methods • Membership and payment issues • General membership and payment queries • Squeal of Fortune payments • Where you can give us feedback Safety Centre Understanding your chat settings • In game adverts • Keep safe • Rules and reporting • Parents guide • Law enforcement contacts Direct Support Customer Support Forums

RuneScape Wiki Game Guide All you need to know, and more, about the game world. How to get started and how to develop your character. Support Centre Need help with your account? Perhaps the game won't run for you? Help can be found here. Scribbles & Sketches Artwork, fan fiction and arts and crafts are found in this section. The Community Hub Confused by templates or want to contribute but not sure what to do? Check here for details on the RuneScape Wiki editing community. Index Not sure where to start? Visit the index which lists all of the main pages in the wiki.