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This can be caused by an out-of-date Java installation
Please follow these steps:
Once you’ve uninstalled Java, you’ll need to goto the Oracle website and download the latest version.
Please visit this link:
If you are unsure on how to do this, check the video below:
This can also be due to your firewall blocking Java, to resolve this:
If you are looking for more information please visit the main FAQ page which can be found here.
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