| Navigation: RuneScape Wiki >> Game Guide >> Enhancing the Game >> Members Loyalty Programme |
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1. Why do I have to sign-up to take part in the Members Loyalty Programme?
Registering means that we can keep you informed of the latest offers and discounts, as well as letting you know how many points you have.
2. How does the Members Loyalty Programme work?
Each month of membership you purchase will give you a number of Loyalty Points. You will accrue more Loyalty Points for being a member for consecutive months. Simply put, the longer you are a member, the more Loyalty Points you get.
For example, a player who has been a member for 12 months consecutively will get more points than a player who purchased the same amount of time, but did not do so in one go.
Note that you are given a small grace period between membership purchases to account for problems encountered when renewing your subscription (see How do my points change over time?).
Loyalty Points are a currency used for purchasing rewards from Xuan's Loyalty Shop. Such rewards include in-game items and benefits. Re-coloured items, auras, outfits, titles and emotes are all available for purchase using Loyalty Points.
The rate at which you earn Loyalty Points is accelerated with each consecutive month that you're a member. Keep your membership for a few months and those points will soon stack up, unlocking some very cool rewards indeed.
4. Where do I spend my Loyalty Points?
Xuan is a vendor famed all over Burthorpe for two things: fighting badgers and selling some of the finest under the-counter-items in all of Gielinor. He specialises in Loyalty Programme rewards and can be found in his shop near the Warriors' Guild.
If you've got the Loyalty Points, Xuan has the goods! He's oddly fond of window-shoppers too, so if you're saving your points, feel free to check out what's on offer.
If you haven't already, Xuan will ask you to sign up for the Members Loyalty Programme on the website. Once you have done that, he will be able to show you the items and benefits he has for sale.
There is also a Loyalty shop in the center of Varrock.
5. What if I lose one of the items I purchased with my Loyalty Points?
With the exception of re-coloured items, you will be able to return to the shop to regain any lost items.
With re-coloured items, you provide the item to be changed yourself so the item is lost rather than the colour. Because of this the item must be found or purchased again, and brought to Xuan to be re-coloured. You will not have to pay again: once purchased your ability to change the colour of your item is always available.
6. How do my points change over time?
As explained in What are Loyalty Points?, you are given more points for consecutive months of membership. Should your membership lapse you could get fewer Loyalty Points depending on how long you leave it before re-subscribing.
If you renew your membership within 7 days your Loyalty Points will not be affected - you will continue to earn more and more points. If you do not subscribe again within 7 days of your membership ending, however, your Loyalty Points will be affected. Should you leave it for over 30 days, you will go right back to the start. You can get back to where you were again, of course, but you will need to keep your membership current and not leave it over 7 days before re-subscribing to do so.
For example: if you have paid for a 4 month subscription, but then let this lapse for over 7 days (but less than 30) then you would fall back to the amount of Loyalty Points earned in month 2:
| Example | ||
|---|---|---|
| Month | Points | Total Points |
| Month 1 | 500 Loyalty Points | 500 Loyalty Points |
| Month 2 | 3,000 Loyalty Points | 3,500 Loyalty Points |
| Month 3 | 5,000 Loyalty Points | 8,500 Loyalty Points |
| Month 4 | 7,000 Loyalty Points | 15,500 Loyalty Points |
| Month 5 | 3,000 Loyalty Points | 18,500 Loyalty Points |
If you do the same, but let your membership lapse for more than 30 days then you will return to 500 Loyalty Points for your membership purchase.
Other examples are as follows:
Loyalty Points are added on the first day that you sign up to the programme and on that same day each month thereafter. This date will only change if you let your membership expire - no matter how long for. Then, the day your Loyalty Points will renew is on the day you add more membership.
A full list of the Loyalty Points you receive can be found below:
| Loyalty Points | Month Points |
|---|---|
| Month 1 | 500 Loyalty Points |
| Month 2 | 3,000 Loyalty Points |
| Month 3 | 5,000 Loyalty Points |
| Month 4 | 7,000 Loyalty Points |
| Month 5 | 8,000 Loyalty Points |
| Month 6 | 9,000 Loyalty Points |
| Month 7 | 10,000 Loyalty Points |
| Month 8 | 11,000 Loyalty Points |
| Month 9 | 12,000 Loyalty Points |
| Month 10 | 13,000 Loyalty Points |
| Month 11 | 14,000 Loyalty Points |
| Month 12 | 15,000 Loyalty Points |
After month 12, as long as you renew your membership each month within the 7 days, you will continue to get 15,000 points per month.
7. Will I lose my Loyalty Points if I am no longer a member?
Once you have earned your Loyalty Points they will not be removed from your account unless they are exchanged for rewards.
8. Will there be future discounts and promotions on items?
There will be a promotion running for the first 2 weeks of the Loyalty Programme where some of the available items will have their Loyalty Point price reduced. There may be other offers introduced in the future, however. Once signed up we'll keep you informed of any future offers or discounts, as well as the points you have earned.
9. Will there be more rewards released?
The current rewards you can obtain through the Loyalty Programme are not all we have planned. Higher tier auras with increased effectiveness and even more emotes, re-colours and outfits are on the horizon.
When you purchase a title, you are buying the ability to use that title. Buying a new title doesn't mean that you cannot use one you have already purchased again, and it does not mean that you will have to repurchase a title when you want a change.
Purchased titles will be added to a list for you to pick from, and you can change your title at any time by speaking to Xuan.
Outfits are purchased as a whole, not separate parts. You also get access to all of the colour options available. If you want to change your outfit colour, simply speak to Xuan to do so. You can also speak to Xuan if you lose any of your outfit pieces.
Buying an emote unlocks it permanently. It will be added to your emote list.
13. How do the recoloured items work?
As explained in What if I lose one of the items I purchased with my Loyalty Points?, when you buy a colour you are buying the ability to colour a specific item, you are not buying the item itself.
To re-colour an item, bring it to Xuan and 'use' it on him: right click the item in your inventory, choose 'use' and then click on Xuan. You must have already purchased the ability to re-colour that specific item from Xuan. Purchasing the ability to re-colour an item unlocks all available colours. You can pick any colour you want from those available, and you can change your colour as often as you like.
Auras are non-tradable items that you can equip to improve your skills, or assist you in some way. They can't be used all the time, and need time to cooldown before they can be used again.
If you destroy your aura, you can get a new one from Xuan. You will not have to pay again.
Note that you can only have one aura equipped at any one time.
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