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Membership and Payment Problems

RuneScape Wiki >> Support Centre >> Billing Information & Help >> Membership and Payment Problems

Sometimes you may experience some problems with your RuneScape Membership payments: most of these are temporary and will resolve themselves but for persistent problems we have a collection of the most common solutions. If your problem falls outside of these, or you have tried everything listed and are still having problems, please don't hesitate to contact the Billing Team

The price of membership for every payment method Payment methods available in your country Credit/Debit Card Information
The different tariffs for different payment methods. Find a payment option in your part of the world. Solutions to all major Credit/Debit Card queries.


PayPal Information RuneScape Game Card Information Help with other payment methods
Solutions to all major PayPal queries. Where to get and how to use a Game Card. How to get help with the payment options not listed above.


JCoins Unable to access the members game
Jagex's virtual currency. Reasons you may not be able to play the full game.
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