The Game Screen Turned Black

This is normally a graphical issue, but we have a guide to help fix it. Find out how to resolve this issue by visiting the black screen section of The Game Won't Load page.

Problems & Solutions

Trouble Shooting The Game Runs Slowly • The Game Won't Load • I can't log into the Game • I Keep Getting Disconnected • The Game Screen Turned Black • The Game Screen Turned White • Music & Sound Issues Direct Support Customer Support Forums

Technical Help Advice Contact Us • Setup • I Found a Bug Trouble Shooting Computer Requirements & Optimisation • Problems & Solutions Direct Support Customer Support Forums

Customer Support Account Help Account Creation • Account Recovery • Account Security • Account Profile and Settings • Offences and Rules • Chat Features Technical Help Disconnections • White/Black screens • Mouse issues • Java • Website • Sound • Logging in • Updates • Connection Billing Help Membership Benefits • Help with all payment methods • Membership and payment issues • General membership and payment queries • Squeal of Fortune payments • Where you can give us feedback Safety Centre Understanding your chat settings • In game adverts • Keep safe • Rules and reporting • Parents guide • Law enforcement contacts Direct Support Customer Support Forums

RuneScape Wiki Game Guide All you need to know, and more, about the game world. How to get started and how to develop your character. Support Centre Need help with your account? Perhaps the game won't run for you? Help can be found here. Scribbles & Sketches Artwork, fan fiction and arts and crafts are found in this section. The Community Hub Confused by templates or want to contribute but not sure what to do? Check here for details on the RuneScape Wiki editing community. Index Not sure where to start? Visit the index which lists all of the main pages in the wiki.